13th January 2021

Builders Mutual selects Duck Creek Suite OnDemand and Industry Content

Duck Creek Technologies has announced that existing customer Builders Mutual, one of the Mid-Atlantic and Southeast’s leading writers of commercial insurance for the construction industry, has made a significant step in their digital transformation efforts, selecting the Duck Creek Suite OnDemand and Duck Creek Industry Content to enhance their online customer experience and maximize internal efficiencies.
“Builders Mutual strives to deliver exceptional agent and customer experiences, with a focus on relationships and efficient operations,” said Alan Mercaldo, CIO of Builders Mutual. “Speed to market, modern technology, and the alignment of our company values and culture to Duck Creek’s were key factors in our decision to go with the Duck Creek Suite and Duck Creek OnDemand. This includes the ability to keep our commercial lines competitive, which is what Duck Creek Industry Content will provide to enhance our current product development and maintenance processes.”
Duck Creek Industry Content consists of pre-built commercial lines bureau content from ISO, AAIS, AIB, NCCI, and independent workers’ compensation bureaus, Line of Business Kits, as well as implementation accelerators and integrations with third-party solution providers that enable carriers to rapidly launch new products and meet evolving customer needs.
“We are thrilled that Builders Mutual has chosen to grow their relationship with Duck Creek by investing in everything our Suite has to offer modern insurers,” said Jeff Wargin, chief Product officer at Duck Creek Technologies. “Automating many key processes will enable the carrier to focus on their agents and insureds instead of managing legacy systems and handling tedious manual processes, and we look forward to helping them continue their success.”

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