- Newslink Global Insurance Trends-The Week
- Lloyd's first half aggregated market profit £0.6bn-combined ratio improves, investment income drops
- Standard & Poor's reports on Monte Rendez-Vous
- LMA launches new report-"InsurTech-led change in the Lloyd’s Market"
- Willis Towers Watson report says 71 InsurTech funding transactions in second quarter a record but $579m invested down 20%
- Over twenty insurance sector start-ups set to unveil their intention to form an alliance known as Insurtech UK.
- Accenture survey indicates financial services firms are closing the gap on cyber attacks, having stopped four in five of all breach attempts last year expired
- RMS and Cambridge Centre for Risk Studies(CCRS) announce the release of a new Data Definitions Document v1.0 for 14 different classes of insurance exposure which covers an estimated $554tr of total insured limits globally expired
- Willis Towers Watson announces Property Quantified, a first-of-its-kind technology platform to help organisations analyze potential property losses across a global portfolio with the aim of optimizing risk transfer and insurance strategies expired
- CII reduces gender pay gap expired
- ABI commissions new report-"Tackling the gender seniority gap: what works for the insurance and long-term savings industry" expired
- SSP becoms a signatory of both the Inclusive Behaviours in Insurance Pledge and the Tech Talent Charter expired
16th May 2018
GlobalData survey indicates Aviva remains the dominant UK insurer for brokers’ perceptions of “best in class,” especially in the digital categories
Aviva remains the dominant insurer for brokers’ perceptions of “best in class,” especially in the digital categories, according to GlobalData.
Brokers, from a range of business sizes within the commercial insurance space, provided Aviva with excellent reviews–naming the insurer as the best, from business experience, across nine out of ten categories in GlobalData’s 2018 Commerical Broker Survey. The survey included questions asking brokers to assess insurers on service, digital capability, and product range.
Ben Carey-Evans, Financial Services analyst at GlobalData, comments “It is particularly evident how strong Aviva fared in the digital-focused categories, with its highest shares coming in online support(48.2%), extranet sites(38.4%), and e-trading(35.2%).
Aviva has been proactive in investing in its digital side and forming tech partnerships in recent years, with examples including its Aviva Broker website, while its Aviva Digital Garage has formed a range of insurTech partnerships.”
Allianz and AXA made up the top three in the vast majority of categories, with the main change from 2017 being Allianz overtaking AXA into second place.
Carey-Evans adds “Both insurers improved in all three tech categories in 2018 and continue to invest and partner in digital opportunities themselves, meaning Aviva is likely to find competition intensifying. It will need to maintain pace to hold onto its earned position among brokers.”
GlobalData Trends(10 articles)